ATM Project & Logistics Specialist - UMB Bank (Hawaii)
_Be part of something more._
A majority of our time is spent “at work.” We believe that time most meaningful when it’s spent around people who care about you and who challenge you. We hire people who know how to make good decisions, because we won’t be constantly looking over your shoulder—you’ll be empowered to do what’s right for our customers. Most importantly, we’re a partner. We partner with our associates to help them thrive personally and professionally. We partner with our communities and the organizations that support them. And, we partner with our customers to create an experience they won’t find elsewhere.
_Are you ready to be part of something more?_
You’re more than a means to an end—a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another and their community. Expect more than the status quo. At UMB, you can expect _more heart_ . You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect _more trust_ . We want you to do the right thing, no matter what. And, expect _more opportunity_ . UMBers are known for having multiple careers here and having their voices heard.
UMB’s Omnichannel is focused on our client’s experience within the four primary service channels—ATM, Branch, Contact Center and Digital. The focus UMB’s ATM channel is to ensure that not only are all UMB ATMs functioning properly, but that they are in the best locations and provide services that our customers need and want. As banking continues to evolve more into the digital world, ATMs are being utilized more and more which makes this team more important than ever.
Within our ATM team is the ATM Project and Logistics Specialist. The specialist works closely with vendors to assist with installation and setup of new ATMs. When upgrades or relocation for any of our 200+ ATMs is needed, the Specialist will oversee the process and if any issues occur, they will work directly with the vendor to resolve the issue in a timeframe that meets set expectations. The Specialist will evaluate processes and procedures and use their expertise to recommend improvements that increase efficiency, boost revenue and decrease costs for UMB.
The ATM team is comprised of a group of individuals that work as much independently as they do collaboratively to ensure UMB’s ATM network meets the needs of our clients. We provide the training, tools and support so everyone on the team has the ability be successful in their role.
_How you’ll spend your time:_
+ You will analyze usage data in order to identify areas of opportunity for our product and services we offer to our clients.
+ You will gain knowledge in ATM usage and be the subject matter expert that will create reporting that will be provided to management, so they are aware of how our ATM network is functioning.
+ You will communicate any issues and status updates with business users, service providers and management teams.
_We’re excited to talk with you if:_
+ 5+ years vendor management experience
+ 5+ years project management experience
UMB Financial Corporation is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com or call 816-860-7972 to let us know the nature of your request.
_Who we are_
We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.
* This article was originally published here
