Training Manager - Hilton Hawaiian Village - Hilton (Hawaii)
**Hilton Hawaiian Village** is one of the largest Hilton properties in the world \- with nearly 3000 rooms and 2000 team members\. Be a part of the Ohana that helps to provide world\-class guest service on 22 oceanfront acres of Waikiki’s widest stretch of beach and tropical gardens\. Let Hilton Hawaiian Village be your start of your hospitality career journey\! Discover lush tropical gardens and fragrant flowers\. Unwind beside the sparkling Duke Kahanamoku lagoon, rich with island wildlife\. Marvel at the Waikiki Starlight Luau – a unique fusion of music, drums, drama and dance – celebrating the color and magic of Hawaii’s heritage\. We are currently looking for our next **Training Manager\!**
**What will I be doing?**
As **Training Manager** for **Hilton Hawaiian Village,** reporting to the Director of Training,
you would be responsiblefor assisting in the oversight and management of training initiatives and related programming in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Plan, coordinate and implement large scale training programs in accordance with current standards including, but not limited to, harassment\-free workplace, diversity, new team member orientation, departmental training, communication, leadership, service and train\-the\-trainer training\.
+ Plan and conduct meetings with department managers, trainers and team members to review performance trends, to develop action plans and to recognize achievement
+ Review, analyze and assess hotel training initiatives and programs and develop or research training solutions to make recommendations to address specific hotel needs
+ Track, input, maintain and audit all individual team member training records utilizing designated systems and programs
+ Perform initial screening interviews with and assess qualifications of candidates in relation to open positions
+ Oversee and monitor all departmental training programs including, but not limited to alcohol awareness, food safety, job skills checklist, educational assistance, etc\.
+ Develop and distribute the annual training calendar, compile and distribute periodic reports and measurements related to training activity and return on investment
**What are we looking for?**
+ Large group \(50\-100\) facilitation experience is highly desired
+ Proficiency with Microsoft Office products is required \- especially Excel
+ Hospitality experience is preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Human Resources_
**Title:** _Training Manager \- Hilton Hawaiian Village_
**Location:** _null_
**Requisition ID:** _HOT05VH4_
**EOE/AA/Disabled/Veterans**
