Instructor, Ramp Operations - Hawaiian Airlines (Hawaii)
Requisition Number 19-0157
Post Date 1/24/2019
Title Instructor, Ramp Operations
Department Training & Development
City Honolulu
State HI
Part-Time No
Part-Time Weekend No
Description
*Position Overview*
The Below the Wing Instructor reports to the Senior Manager, Airport Customer Service & Cargo Instructional Delivery and is responsible for the development of below-the-wing training and development strategy and for the implementation and improvement in all areas related to below-the-wing operations at Hawaiian Airlines.
*Key Responsibilities*
* Serve as classroom, simulator, and/or field trainer/instructor to provide initial qualification, refresher, recurrent and on-going skills training as it pertains to all aspects of the below-wing operation.
* Develop courseware, including, but not limited to, lesson plans, delivery materials, student publications, exams, answer keys, and OJT checklists, when applicable.
* Responsible for ensuring training is conducted accurately while abiding by all regulatory, company, and interdepartmental policies and procedures.
* Conduct training and job task analysis to aid in the evaluation of training methods and recommend and/or execute changes and improvements to ensure the most effective and efficient training is delivered.
* Provide technical and operational expertise for training device hardware and software, to include development, testing, and utilization.
* Partner closely with Subject Matter Experts and departments responsible for authoring policies and procedures to develop and maintain accurate training curricula.
* Participate in the maintenance of accurate training records in accordance with regulatory requirements and Hawaiian Airlines policies and procedures.
* Other duties as assigned
Requirements
*Minimum Requirements*
* High School Diploma or GED equivalent
* 2 or more years of airline experience, specific to below-wing (Ramp, Line Service, and/or Cabin)
* Able to analyze the needs of the workplace, associates, work settings, and work processes and to design training solutions, which result in improved performance
* Able to work in an office/and/operational line environment while maintaining professionalism and corporate standards.
* Able to assimilate large amounts of information quickly, to include organizing and prioritizing, as needed.
* Strong computer skills and proficiency in Microsoft Office Suite
* Excellent verbal, written, and interpersonal skills.
* Must be able to travel, as required.
* Must have ability to work weekends, nights, and holidays, as needed
* Highly detailed and efficient with a strong sense of client service orientation.
* Focused and collaborative team player.
* Able to self-manage with utmost integrity and discipline.
*Preferred Qualifications*
* Bachelor’s Degree
* 5 years experience in airline operations
* Experienced in training/education, curriculum design principles and practices, preferred
*About Hawaiian Airlines*
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.
Now in its 90th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (12) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available atHawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’sLinkedInpage.
For media inquiries, please visit Hawaiian Airlines’online newsroom.
* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
* Please view Equal Employment Opportunity Posters provided by OFCCP.
* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
