Sales Associate - KALAHEO SHELL - Aloha Petroleum - Kalaheo, HI
PRIMARY PURPOSE
Provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping and stocking duties.
ESSENTIAL DUTIES/FUNCTIONS:
● Provides quality customer service by greeting each customer in a prompt and timely manner
● Performs cashiering duties according to the AIM Cash Policy
● Follows Techniques of Alcohol Management (TAM) policies/procedures
● Follows Tobacco Sale policies/procedures
● Follows security and safety policies/procedures
● Checks in new merchandise in a timely manner
● Performs stocking and pricing duties
● Maintains a clean store environment by performing housekeeping duties
Daily Duties:
● Provides quality customer service by greeting each customer in a prompt and timely manner
● Performs cashiering duties according to the AIM Cash Policy
● Follows security and safety policies/procedures
● Performs housekeeping duties as assigned by Store Manager or company procedures
Periodic Duties:
● Attends monthly store meetings
● Attends training classes
Occasional Duties:
● Checks in new merchandise in a timely manner
● Performs stocking and/or pricing duties in a timely manner
● Cleans gasoline pumps as needed
● Performs miscellaneous housekeeping duties as needed
● Assists in covering other locations as assigned
● Performs other duties as assigned
WORKING CONDITIONS:
● Works indoors under regular store conditions
● Works outdoors under regular weather conditions as needed
Equipment use:
● Continuous use of the cash register, gas console, coffee maker, and safe
● Frequent use of pricing gun, overhead cigarette racks, fast food and equipment and cleaning supplies.
● Occasional use of pretzel/cookie oven
● Occasional use of calculator, hooking up C02 soda fountain air pressure dispenser tank and BIB Bag-In-A-Box syrup dispensers
Work Hours:
● Employment status may vary as follows:
Full-time (35 hours/wk or more)
Part-time+ (20 hours/wk or more)
Part-time - (19 hours/wk or less)
● Sunday - Saturday availability
● Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard)
● Extended hours as assigned
MENTAL DEMANDS:
● Continuously requires attention to detail, concentration, alertness, and mathematical skills
PHYSICAL DEMANDS:
● Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.
● Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
● Seldom requires sitting, running and visiting/working at other sites.
COMMUNICATION DEMANDS:
● Continually talks to customers/clients and meets request of customers
● Frequently talks to co-workers and receives instructions
● Occasionally meets requests of co-workers
● Seldom talks to outside trade persons/vendors, talks on the telephone, trains/gives instructions and reads
QUALIFICATION REQUIREMENTS:
Skills/Knowledge:
● Requires mathematical ability for proper cash handling
● Ability to provide prompt, friendly and quality customer service
● Ability to perform stock/inventory duties
● Ability to perform assigned housekeeping duties
Education/Training:
● High School Diploma or equivalent.
● Successfully completes Sales Associates Training Class (BSAT).
● On the job training provided by the Manager and Assistant Manager.
Experience:
● None required
REPORTS TO:
The Store Manager
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