Employer Services LOB Business Analyst - General Dynamics Information Technology (Hawaii)
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** NACI (T1)
**Job Family:** Business Process Analysis
Our team provides program support to DFS to manage and monitor the development, implementation, operation, maintenance, technical support, and enhancement of the division’s systems and services. The Federal Parent Locator Service (FPLS) information is, by statute, made available to child support agencies and a limited number of federal and state agencies. These secure systems and services help child support agencies, employers, insurers, and financial institutions exchange information about child support cases; locate parents; establish paternity, custody and visitation; collect support; and identify fraud.
The ideal candidate will find satisfying the challenges and opportunities provided by a fast-paced, customer-oriented environment. If you want to work with a dynamic group of dedicated, technical professionals on a collaborative team that supports a critical mission, we encourage you to apply.
The candidate responsibilities include:
+ Serve as liaison between child support agencies and the employer community on topics such as verifications of employment, lump sum payments, income withholding, and new hire reporting
+ Collaborate with employer organizations, participating in conference calls, and presenting at national, regional, and state conferences on the Child Support program and its services for employers.
+ Promote employer participation in electronic services such as the Child Support Portal, e-IWO, and e-NMSN
+ Identify potential system enhancements to federal systems, including the Support Portal, e-IWO, and e-NMSN; elicit and document business requirements and submit change requests
+ Maintain state contact and information matrices
+ Respond to state and employer questions regarding employer responsibilities in the child support program
+ Research federal and state laws, regulations and policies as needed and provide draft policy documents such as Action Transmittals and Dear Colleague Letters
+ Draft articles for publication in various publications and documents for publication on the OCSE website
Desired Qualifications:
+ BA/BS (or equivalent experience), 5+ years of experience
Skill Set:
+ 5 years of experience in child support including an understanding of child support processes
+ Demonstrated ability to work independently, self-manage daily priorities and handle multiple tasks at the same time
+ Experience in developing agendas, facilitating meetings, and providing call notes and action items after meetings
+ Ability to understand the customer’s direction and strategic priorities, and drive enhancements that aid the DFS in fulfilling these priorities
+ Experience working and collaborating with a range of stakeholders including senior leadership, subject matter experts, and other internal and external partners.
+ Demonstrated ability to develop and deliver presentations for national, regional and state conferences, teleconferences and webinars
+ Written communication skills with experience creating procedure documents, white papers, analysis outcomes, etc.
+ Extensive experience with MS Office Suite, specifically Word, Excel, Outlook and PowerPoint
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
* This article was originally published here
