Director of Maintenance - Grand Pacific Resorts Inc - Princeville, HI
Director of Maintenance - Princeville, HI - Indeed.com
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Job details
Job Type
Full-time
Full Job Description
Grand Pacific Resort Management (GPRM) is a Southern California rooted company with a world-class culture and exciting growth plans. Inspired by the understanding that the aim of life is to enrich lives; GPRM was created to help families invest invaluable time away together. Join and grow with us as we strive to make vacation dreams a reality. GPR is searching for a top-performing Director of Maintenance at Hanalei Bay Resort. This is the perfect opportunity to work for a company unlike any other that has a well-defined vision, strong sense of values and a culture that keeps promises.
Description As a Director of Maintenance, your major responsibilities include maintaining inventory, cost controls, purchasing, training, inspecting, motivating, and managing a skilled workforce. Responsibilities also include overseeing reserve-study improvements and special projects, administering a rigorous preventative maintenance program, organizing the resort's safety program and providing thorough documentation in accordance with Grand Pacific Resorts specifications. You will supervise daily activities of maintenance, grounds and security departments, provide technical expertise and direct supervision/guidance as necessary, coordinate with management, vendors, contractors and other departments as necessary, screen vendors and orders parts and supplies, assist management with budget preparation and planning for reserve/capital expense projects, ensure budget compliance, timely and effective operations, organization and activities of department line staff, and perform other duties as assigned by management. Our ideal candidate will possess a high energy level and be comfortable performing multifaceted projects in conjunction with normal activities. You must be well-organized, advocate team support, able to get along with diverse personalities and be tactful, mature, and flexible. You've got a proven track record of implementing preventative maintenance and raising guest satisfaction. You've hired, trained, coached, and developed an outstanding engineering and maintenance staff. To support GPRM's culture of being recognized by our customers as the best in our business, you should champion this culture at every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence. Schedules will vary based on property needs. Due to the nature of timeshare owner/guest stay patterns, you will be expected to work most weekends and a variety of hours in order to maximize guest satisfaction. ** *Essential and Non-Essential Duties & Responsibilities* The Director of Maintenance is a multi-faceted position. Your responsibilities will include but are not limited to:
Reports to General Manager
Must be able to perform all the functions within the Maintenance Technician job Description.
Report to work on time and be ready to work. Must present in professional attire, following associate handbook guidelines.
Upon arrival for shift, immediately inspects the work areas for safety and maintenance concerns.
Remain flexible in schedule, willing to work hours & days as requested.
Effectively supervise a unique and diverse group of employees using proven leadership techniques.
Effectively communicate both in oral and written form with management, guests, employees, vendors, co-workers, etc.
Must at all times demonstrate cooperative behavior with colleagues and management.
Coordinate diverse simultaneous projects.
Provide training and/or guidance to employees as necessary.
Develop and affect new policies and procedures as necessary.
Exhibits exceptional problem-solving skills.
Spearhead Safety Program at resort in conjunction with expectation of the Home Office.
Works closely with the Home Office to implement best practices, SOP, and training.
Exhibits knowledge of building codes, laws pertaining to employee relations, safety/fire/emergency procedures, and "best" or "acceptable" maintenance practices.
Exhibits knowledge of various hand tools, power tools, lawn equipment, snow removal equipment, and company vehicles.
Assists staff with repairs as necessary.
Exhibits at least moderate computer literacy.
Recognize, identify and proactively address existing or potential problems or issues affecting the positive image of the property.
Orders repair and replacement supplies as necessary.
Maintaining a written inventory supply system.
Reviews, tracks work logs and procedures for recording productivity of the team and identify areas of improvement.
Develop & implement procedures to adhere to California OSHA mandates, and monitors the same.
* * Regularly check the quantity and quality of work completed by individual staff members. *
Develop & implement preventative maintenance procedures for all applicable equipment.
Ensure that all company tools & equipment are in good working order, properly cared for, and accounted for.
Maintain quality work standards throughout the department to ensure meeting service score goals and quarterly audits in unit & property maintenance.
Conducts all required safety meetings/classes.
Conducts quarterly departmental meetings.
Attends employee meetings and events.
Conducts themselves in a professional manner at all times, displaying respect for management, guests, vendors, and fellow employees of all departments.
Follows all rules and regulations set forth in the latest Employee Handbook.
Coordinating and conducting all departmental training, verification of work produced.
Support all Maintenance and Grounds employees with the decision-making process for a variety of situations that may occur.
Make the weekly schedules for the Maintenance, Security, and Ground employees.
Handle all departmental requests for time off and request to change shifts.
Update and maintain employee availability and issue uniforms as necessary.
Reviews and corrects departments' weekly time clock reports.
Other duties may be assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, use hands, talk, hear, taste and smell. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk, sit, stoop, kneel, crouch, climb, balance or crawl. The employee must regularly lift and/or move up to fifty (50) pounds, and occasionally lift and/or move up to one hundred (100) pounds. Specific vision abilities required by this job during night time conditions include close vision, distant vision, color vision, peripheral vision, and depth perception, ability to identify the color of the water in a pool or spa, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is regularly exposed to outside weather conditions such as extremely cold weather conditions including snow and ice, dark nighttime conditions. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, high and/or precarious places, fumes or airborne particles, toxic or caustic chemicals, extreme heat and risk of radiation. The noise level in the work environment is usually low to moderate.
Minimum of (5) five years experience in hotel/timeshare industry with an emphasis on supervisor/management of a minimum of (5) five employees with exposure to advanced Maintenance and Ground procedures.
Five (5) years minimum experience in engineering, building maintenance or a related field.
Two (2) years minimum in a director/management capacity.
A college degree in a related engineering field may substitute for two years of experience.
High school diploma required. PC computer literate.
Requirements* *
A valid CA driver's license with a clean DMV record is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write and route reports or correspondence.
Ability to speak effectively before groups of customers or Team Members.
Ability to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to lift up to 100 pounds.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Management may modify, at its discretion, this job description to meet the company's changing needs.*
If you have what we are looking for, Grand Pacific Resort Management is just the family for you.**
We hope to welcome you to our family!**
Grand Pacific Resort Management is one of the most successful resort management and vacation ownership company based in Southern California. GPRM was formed in 1993 to develop niche-market hotels and timeshare vacation ownership resorts. Twenty years later, we are an award-winning leader in our field with 20 vacation ownership resorts, condos, beach homes and hotels comprising over 1,400 total condominium units and hotel rooms. GPRM has earned a reputation as a stable, successful and innovative organization. With a thriving corporate culture and a strong commitment to the development of its associates, we have achieved excellence in the hospitality industry management arena.*
