Security Officer - Grand Pacific Resorts - Princeville, HI
Security Officer - Princeville, HI 96722 - Indeed.com
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Job details
Job Type
Full-time
Full Job Description
Description Would you like to be a part of a team that helps our guests have an epic vacation experience at a growing resort management & development organization? If your answers are yes, please read on... To be successful as a Security Agent you will need to be an observant, professional who safeguards resort guests/owners, visitors, associates and resort assets. You support the operational and strategic goals of property & security departments. Keep Reading IF: YOU ARE A SECURITY MAVEN. You are extremely comfortable patrolling & protecting others and proactively mitigating potential risks. You maintain exceptionally high standards of conduct and appearance while promoting and supporting proper security programs. YOU LOVE PROVIDING GREAT CUSTOMER SERVICE. You have experience providing quality customer service in a fast paced environment. You go the extra mile to ensure that every guest/owner feels safe and secure. YOU ARE POSITIVE AND ENJOY HELPING OTHERS. You maintain a positive disposition, even if you are busier than usual or under a tight deadline. You thrive on helping, assisting and supporting everyone around you, all the time. No task is too small for you. YOU VALUE SAEFTY. You are careful to perform work safely and you follow organizational guidelines and industry standards to prevent incidences. Safety is of the utmost importance to you and you do not compromise safety at any time. Essential Job Functions may include:
Performs protective and enforcement/patrol duties for the safety of guests and associates and the security of the property.
Answers radio calls for assistance from guests and associates.
Initiates and follow-up on investigations of incidents that occur on resort property.
Patrols property for security and safety issues and corrects or documents findings.
Monitors and reviews CCTV video for compliance and safety issues. Will trouble shoot & respond to fire alarms, intrusion alarms and other life safety alarms as needed. Assists in maintaining property parking program.
Assists maintenance team with various handyman functions, as needed.
Supports resort department and property safety and security programs as needed or directed.
Assists department manager or security supervisor in maintenance of crisis management plans, safety programs, and other department initiatives.
Responsible for the disposition and storage of lost and found items including follow up calls to guest regarding lost items.
Maintains security equipment in operational state.
Participates in the property electronic key accountability and audits.
Assists in maintaining fleet vehicle program including servicing and condition of vehicles.
Qualifications Requirements Education, Skills & Experience: The ideal candidate for this opportunity must be alert, brave, proactive and be able to provide exemplary customer service to both guests/owners and associates.
1+ year of security or law enforcement related background
Experience in patrol techniques and crisis management is preferred
High school or equivalent education. Education and training in the Protective Services Field experience is highly preferred
Ability to work 3rd shift
State Guard card is preferred
Current CPR/AED certification is preferred
Valid Driver's license
Communicates effectively with guests, supervisors and associates.
Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.
Strong customer focus and customer service skills
Fluency in both written and verbal Spanish is preferred
Must be flexible to work various shifts including weekends and holidays
