Housekeeper I - General Cleaner - Hilton Hotels & Resorts (Hawaii)
A Housekeeper I - General Cleaner is responsible for cleaning and maintaining all public restrooms and spaces in an impeccable condition to achieve Hilton standards of quality. Assure cleanliness of guest room floor corridors, foyers, stairwells, public vending areas, offices, and function rooms.
What will I be doing?
A Housekeeper I - General Cleaner is responsible for cleaning and maintaining all public restrooms and spaces in an impeccable condition to achieve Hilton standards of quality. Assure cleanliness of guest room floor corridors, foyers, stairwells, public vending areas, offices, and function rooms. Specifically, you would be responsible for the following:
Thoroughly cleans sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach (one arm's length) all above areas. Thoroughly dusts, cleans and polishes all furniture, pictures, fixtures and shelves, extending arms over head, lifting, bending and stooping for extended period of time. Vacuums, sweeps, and/or mops hallways, stairwells, vending areas, and foyers. Empties room attendant carts of soiled linen and trash. Adheres to cleaning procedures and instructions for use of cleaning agents. Delivers guest amenities as needed to guest rooms. Fills chemical and amenity caddies as needed.
Thoroughly cleans and polishes all metal surfaces, applying pressure in repeated motion. Cleans and empty trash lifting up to 50 lbs., bending and stooping for extended period of time.
Cleans and removes spots from corridor walls, doors and carpets. Polishes and cleans mirrors, room numbers on guest room doors, and elevator doors & tracks.
Obtains amenities and supplies for room attendants, distributes and stores in linen closets.
Cleans and maintains equipment and tools to ensure proper working order. Flips mattresses and moves furniture as assigned by supervisor. Reports all cleaning, maintenance and safety discrepancies via the telephone and/or two-way radio.
What are we looking for?
EDUCATION
Any combination of education and experience that provides the required knowledge, skills, and abilities. 8th grade education preferred.
EXPERIENCE
Previous janitorial experience preferred.
LICENSES OR CERTIFICATES
CPR certification and/or First Aid training preferred.
GROOMING
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER
Ability to speak another language in addition to English is preferred, with Japanese being the most desirable.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment.Ability to comprehend and follow instructions from supervisor. Ability to clean, dust, polish, scrub and scour surfaces, extending arms over head, stooping, bending, standing, walking and working continuously for extended periods of time to perform cleaning tasks, and work in confined spaces. Ability to grasp, lift, and/or carry a maximum of 50 lbs. Ability to read, write, speak and understand the English language sufficient to communicate pleasantly and effectively with employees, staff and guests via the telephone, two-way radio and/or in person. Ability to learn and apply Hazardous Chemical and Performance For Excellence training standards during new hire introductory period.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
