Retail Associate - Hawaii Volcanoes National Park - Volcano, HI
Retail Associate - Volcano, HI - Indeed.com
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Title: Retail Associate Reports To: Retail Manager Department: Retail
Summary of Position: Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience.
Responsibilities:
Greet customers within 30 seconds of entering the store & provide friendly customer service
Achieve and maintain product knowledge to assist customers with purchasing decisions
Guide and direct customers to appropriate products of interest and answer related inquiries
Assist customers with all park related inquiries (utilizing approved NPS interpretive information)
Assist customers making selections by building customer confidence; offering suggestions and opinions
Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
Restock and maintain displays (labeling correctly as needed) per Company standards
Achieve established sales goals
Participate in closing, opening procedures
Participate in daily cleaning/maintenance duties
Strict adherence to all store policies
Contribute to a positive environment where all employees trust and respect each other
Understand Company’s ISO (Quality and Environmental) management systems, policies, goals and initiatives, and meet the specific responsibilities within these areas
Other duties per the Duties checklist and as assigned
Position Requirements:
Strong organizational skills and attention to detail
Excellent communication skills to interact positively with others
Ability to multi-task and perform well under pressure
Display energy and enthusiasm when working with customers and fellow Associates
Dependable to always be on time and on schedule
Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.
Education and Experience: Education:
High school diploma or equivalent Experience:
Demonstrated ability to handle general math Minimum 1 year retail sales experience preferred Minimum 1 year experience with POS systems preferred
