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Job details
Job Type
Full-time
Full Job Description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview
An Account Director/Manager is responsible for selling Diebold Nixdorf’s traditional product and service portfolios. This role includes account management, overall customer satisfaction, revenue retention and growth through new logo sales and incremental sales within current client base, gross margin attainment, contract renewals and coordination of the appropriate internal servicing resources.
You are responsible for
Maintain key point of contact relationship with current accounts, cultivating and maintaining these customer relationships by assessing their needs, understanding business requirements, and managing overall expectations
Maintain all additional points of contact related to selling DN solutions portfolio.
Responsible for proactively engaging clients to develop a pipeline of product and service portfolio opportunities
Create and manage Account Plan for all accounts overseen, including:
Successful sale of any opportunity of DN Vynamnic software portfolio and any DN ancillariy services related to Managed Services portfolio.
Assessment of incremental growth opportunities with these clients
Sales growth with assigned prospective financial institutions who are not currently DN clients, and solutions expansion of existing account relationships.
Define and organize the customer account team and use DN internal governance to push forward sales strategy and projects.
Consistent use of Salesforce.com to track, manage and update all opportunities
Maintain comprehensive understanding of DN products and services understanding the self service industry as it applies to financial institutions
Consistent and accurate forecasting of renewals, growth and at risk opportunities
Consistently meet or exceed renewal and growth sales objectives and monthly key performance indicators
Maintain a _multi million dollar_annual quota
Qualifications
Bachelor's Degree or equivalent work experience required
Minimum of 1-3 years of experience in sales, account management, and/or new business development
Preferred comprehensive knowledge of banking center operations, procedures and the utilization of technology within the banking center environment including related financial institution Compliance requirements.
General knowledge of Diebold Nixdorf products and services is a plus
Proven success in high quota carrying position
Consultative sales experience with complex solution design is desired
Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Account Executive, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy
Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills
Demonstrated relationship building skills at all levels of the organization, including senior executive levels
Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word, Skype, and Zoom
Possess experience with CRM software, such as Salesforce to maximize opportunities, and LinkedIn social media account (and Sales Navigator experience) for additional sales opportunities and contacts Is a plus.
Ability to travel up to 50% of the time
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
