Food & Beverage Assistant Manager - Spanish Peaks Mountain Club (Hawaii)
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
Montage Kapalua Bay is currently recruiting for a Food & Beverage Assistant Manager to join our Cane & Canoe team: Set beachfront atop picturesque Kapalua Bay, this 24 acre-resort is the ideal destination from which to enjoy all of Maui. At Montage Kapalua Bay, you will feel embraced by genuine island hospitality and authentic culture. At every turn, the spirit of Hawaii merges with your own to create pono — a true sense of balance and harmony — as you relax and enjoy all-suite accommodations, inspired cuisine, championship golf, water sports, and a 30,000 square foot Hawaii inspired spa.
SUMMARY
The Food and Beverage Assistant Manager is responsible for daily supervision of the day to day functions of Cane & Canoe Restaurant and In-Room Dining. In addition, the F&B Assistant Manager should provide excellent customer service, and actively contributing to the department requirements and standards. Interact with guests to ensure a positive guest experience.
ESSENTIAL FUNCTIONS
+ Assisting the Department Manager in the development, implementation and maintenance of Montage quality service standards
+ Ensuring food and beverages are being served in a professional and timely manner
+ Monitoring set up and maintenance of department to ensure all side work is complete
+ Interacting with guests to ensure a positive guest experience; attending daily pre-meal meetings
+ Conducting ongoing service training of department associates and assisting in the completion of daily shift reports
QUALIFICATIONS
+ Minimum of two years’ experience in customer service.
+ Minimum of two years’ experience in Food and Beverage.
+ Excellent telephone etiquette.
+ Exceptional guest recovery skills.
+ Enjoy interacting with people in a fast paced environment.
+ Excellent organizational and time management skills.
+ Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
+ Must possess a positive attitude.
+ Must be willing to participate in a learning environment.
+ Must integrate company values throughout all interactions.
+ Must be able to quickly adapt to effectively using new software products.
+ Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.
PREFERRED
+ College Degree preferred.
+ Minimum of two-year experience in a luxury hotel preferred.
+ County of Maui Liquor Card
PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact Montage Recruitment Manager at (949) 715-1396 and/or email such as accessibilityrecruitmentmanager@montage.com.
At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.
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