Associate Platform Engineer, IT - Network Operations - Hawaiian Airlines (Hawaii)
Requisition Number 21-0004
Post Date 1/5/2021
Title Associate Platform Engineer, IT – Network Operations
Department Information Technology
City Honolulu
State HI
Part-Time No
Part-Time Weekend No
Description
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!
*Position Summary*
This dynamic position in Network Operations offers the opportunity to have hands-on experience with emerging technologies and creative solutions to bring cutting edge IT services to support our airline and its customers. You’ll also travel to the various airports we fly to and see first-hand how your contributions will have direct impact to our agents at the counters and to our guests at the kiosks.
The Platform Engineer develops and maintains servers, appliances, network, and code deployment infrastructure for the enterprise. Platform engineers must ensure reliable, performant and cost-effective capabilities to run business software. Platform Engineers must understand current and future technical platforms from the hardware, operating system, communications, security, and system services layers. They are responsible to plan, design, and build the standard platforms for the company.
*Key Responsibilities*
* Assist in installation, customization, development, implementation and maintenance of computer/network systems developed internally and/or in conjunction with an outside vendor
* Responsible for immediate response to production system problems
* Under supervision, research and recommend alternative actions for problem resolution of simple to medium complexity
* Focus on internal and external customer requirements
* Develop understanding of business process being supported by assigned system(s)
* Assist project teams/business customers in evaluating, developing, implementing and supporting system architecture components
* Participate in component and system testing
* Test and implement system components using techniques that preserve system integrity
* Ensure system software is functionally appropriate, technically sound and integrated
* Participate in developing time estimates for project schedules
* Support the organization’s project management policy, practice and methodology
* Provide timely, easy to follow written and verbal communication to team and management through email, ticketing systems, status reports, and other documentation as needed
* Employ productivity aids in all aspects of assignments
* Assist in evaluating and recommending emerging technologies
* Assists in preparation of budgetary plans for project proposals
* Other duties as assigned
Requirements
*Minimum Requirements*
* Bachelor’s Degree (in lieu of degree – 4 years of experience in an IT environment)
* Basic understand of coding concepts from a University/College level
* Ability to receive instruction from more senior members of the team
* Ability to maintain or enhance infrastructure software code
* Basic understanding of IT Operating System, hardware components
* Basic understanding of networking concepts
* Ability to adhere to the Enterprise Architecture Standards
* Ability to learn core business processes
* Basic understanding of IT security systems and tools
* Ability to adhere to enterprise security standards
* Ability to learn infrastructure management & deployment systems’ best practices
* Basic knowledge of computer/network systems hardware and software theory, practice, concepts, and technology
* Basic knowledge of technical/business environment
* Demonstrated aptitude and ability for logical and abstract thinking
* Ability, within specific technology areas and under supervision, to perform basic troubleshooting, root-cause analysis, solution development, and implementation
* Ability to manage projects using the organization’s project management methodology
* Ability to analyze and resolve problems of simple to medium sized complexity
* Ability to work effectively in a fast-paced, team-based, customer-service-oriented environment
*Preferred Qualifications*
* B.S., Engineering, Computer Science, Information Systems
* Airline industry experience
* Specialized certifications such as Microsoft, Cisco, Linux, Unix
* General certifications such as CompTIA IT Fundamentals/A+/Network+/Security+
* Experience deploying to Cloud hosting environments, configuring networking, computing, storage, monitoring, logging, alerting, and response
* Experience with virtualization platforms, management, backups, and restoration
*About Hawaiian Airlines*
Hawaiian®has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by/Condé Nast Traveler/,/Travel + Leisure/and/TripAdvisor/have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.
Now in its 92nd year of continuous service, Hawaiian is Hawai‘i's biggest and longest-serving airline. In 2019, Hawaiian offered nonstop flights between Hawai‘i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands, and between Hawai‘i and the U.S. mainland as well as Japan.
The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found atHawaiianAirlines.com/KeepingYouSafe.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available atHawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’sLinkedInpage.
For media inquiries, please visit Hawaiian Airlines’online newsroom.
* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
* Please view Equal Employment Opportunity Posters provided by OFCCP.
* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
* This article was originally published here
